Privacy Policy
Effective date: October 6, 2026
Silva Skin (“Silva Skin,” “we,” “us,” or “our”) is a men’s grooming studio in Phoenix, Arizona offering professional waxing and skin care services. This Privacy Policy explains what information we collect when you visit our website, book an appointment, contact us, or receive text messages from us, and how we use and protect that information. By using this website, you agree to the practices described below.
Information We Collect
Information you give us. When you book an appointment, fill out a contact form, call, text, or email us, we may collect your name, phone number, email address, appointment preferences, and any details you choose to share about your skin, sensitivities, or the service you are requesting.
Information collected automatically. When you visit the site, we and our service providers may collect technical information such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This is collected through cookies, pixels, and similar technologies.
Payment information. Online booking and payments are handled by Square. We do not store your full card number on our website. Square’s use of your information is governed by its own privacy policy.
How We Use Your Information
- To schedule, confirm, and manage your appointments
- To respond to your questions and requests
- To send appointment reminders, service updates, and, if you opt in, promotional messages by text or email
- To provide aftercare guidance and improve our services
- To understand how visitors use our website and measure the performance of our advertising
- To comply with legal obligations and protect our business and clients
Cookies, Analytics, and Advertising
We use tools such as Google Analytics and Google Ads to understand website traffic and to show our ads to people who may be interested in our services, including people who have visited our site before (remarketing). These providers may use cookies to collect information about your visits to this and other websites. You can control cookies through your browser settings, opt out of personalized Google ads at adssettings.google.com, and opt out of Google Analytics with the Google Analytics opt-out browser add-on.
Text Messaging (SMS)
If you provide your mobile number and consent to receive text messages, we may send you appointment confirmations, reminders, and other messages related to your visit. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. See our Terms & Conditions for full SMS program details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share information only with service providers that help us run our business, such as our booking and payment provider (Square), website hosting, email, and analytics and advertising providers, and only as needed for them to perform those services. We may also disclose information if required by law or to protect the rights, property, or safety of Silva Skin, our clients, or others.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described in this policy or as required by law.
Your Choices
- You can unsubscribe from marketing emails using the link in any email.
- You can stop text messages at any time by replying STOP.
- You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.
Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
Our site may link to third-party websites, such as our Square booking and shop pages or social media profiles. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Silva Skin
616 E Oregon Ave, Suite 1
Phoenix, AZ 85012
Phone: (602) 456-1395
Email: info@silvaskin.com
